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> Contact Passenger Service


If you have questions about your travel with Jet Time, please read first our FAQ – Frequently Asked Questions – here...

If you cannot find an answer to your question there, please contact Passenger Service:


Due to the extraordinary situation with Covid 19, there will be extended response time to all emails.

If you have question  in regards to your flight please look at our web site www.jet-time.dk. Here you can find information about how to book a special seat and extra baggage.

If you have questions in regards to your travel please contact your tour operator.

+45 32 46 73 17

The phones are open on Danish working days from 09.00 – 14.00 (Central European Time).

Please note that we reserve the right to charge a service fee for phone orders.

Bagage issues

If you have a delayed or damaged luggage, please email to: bagage@jet-time.dk

Delayed flights
If you have queries or claims regarding delayed flights, please email to: eu261@jet-time.dk