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> Contact Passenger Service


If you have questions about your travel with Jet Time, please read first our FAQ – Frequently Asked Questions – here...

If you cannot find an answer to your question there, please contact Passenger Service:

Email:               passagerservice@jet-time.dk
Phone:              +45 32 46 73 17

The phones are open on Danish working days from 09.00 – 14.00 (Central European Time).

Please note that we reserve the right to charge a service fee for phone orders.

Bagage issues

If you have a delayed or damaged luggage, please email to: bagage@jet-time.dk

Delayed flights
If you have queries or claims regarding delayed flights, please email to: eu261@jet-time.dk